Shipping and returns

Shipping within Germany:

Delivery within Germany is free of charge for UPS deliveries with a goods value of € 100.00 or more, including packaging.

With a goods value of less than € 100.00, shipping costs of € 7.00 per package are charged for UPS deliveries.

For deliveries made by cash on delivery, a flat rate of € 10.00 will be charged in addition, regardless of weight.

Shipping to existing customers

For existing customers, the terms of payment and shipping apply as agreed.

Special features in the area of ​​machine tools from Stürmer:

For deliveries below a net goods value of € 900.00, we charge a flat-rate shipping fee of € 25.00 (flat-rate transport packaging and / or transport surcharges remain)

From a net goods value of € 900.00 we deliver free of charge (transport packaging flat rates and / or transport surcharges remain)

For a net order value of less than € 150.00, we charge a minimum quantity surcharge of € 10.00 (excluding spare parts)

Due to special item characteristics (e.g. size or weight), after checking your order by our staff, a higher shipping cost may result. Should it be necessary to adjust the shipping costs afterwards, we will contact you immediately and only make changes to the shipping costs after your confirmation.

International shipping:

For shipping abroad, higher shipping costs may apply and, in addition to transport costs, additional costs (e.g. customs, import sales tax) may arise. These additional foreign costs are not included in the stated shipping costs and must be paid by the customer to the responsible office. Any customs clearance is also a matter for the customer.